PMO Analyst

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Global Payments sets the Global Transaction Management standards for Lloyds Banking Group and are responsible for ensuring the quality, compliance and rigour of the transaction controls whilst fulfilling policy and regulatory obligations. We are a centre of excellence with a strong focus on customer service, keeping the Group safe in a complex environment whilst supporting growth and innovation. 95% of the LBG global transactions and processed through our team and we oversee the remaining 5%. There are in excess of 2000 colleagues in the team of which about 500 are responsible for delivering change.

We are currently looking to recruit an experienced PMO Analyst with proven experience of delivering change within complex multi million pound programmes in Financial Services. This role will provide the opportunity to work in a high profile environment and be part of a large cross divisional, award winning Change Community.

Provides project control and support services for a medium/small project (typically Silver/Bronze) or works as a member of a PMO team for a larger programme or a number of smaller projects supporting the Project or Programme Manager to ensure delivery to agreed business plans within cost, quality and timescale objectives, ensuring that the benefits identified in the business case are realised.

Key Accountabilities:

* Produces or ensures the production of aspects of/full business case, Project Management Report (PMR) and Authority to Proceed (ATP) documentation, and supports the effective close down of programmes and projects and the capture of lessons learnt through the Post Implementation Review (PIR).

* Delivers or contributes to the production and collation of status reports and relevant management information, ensuring the right level of quality is achieved, across projects and workstreams ensuring these are captured within the Change Management Toolkit (CMT) and included at relevant programme management/governance forums.

* Uses established project methodologies to control, log, manage and monitor project timescales, resources, costs, risks, assumptions, change control, issues and dependencies; benefit realisation, milestones and outcomes; and budgets, ensuring the right level of quality is achieved and escalating as appropriate to overcome delays, difficulties or cost over-runs.

* Consolidates plans produced by PM resources across a programme or project and ensures right level of quality is achieved, identifies planning issues, undertakes QA to confirm that they have been resolved, and confirms that plans and statuses align.

* Supports the programme, project or workstream plan, tracking progress of deliverables, supporting milestones, tasks and activities, and ensuring the plans are kept up to date; and understanding the project critical path and how movement in deliverables impacts this, and producing MI to evidence this.

* Supports the collation, preparation and updating of financial and resource data and of financial and resource forecasting, ensuring that data is accurate, relevant and to right level of quality.

* Provides input to the stakeholder management and communication plan, working with communications workstreams across the Group to ensure plans are aligned and monitor the delivery of defined stakeholder activities.

* Builds and maintains relevant internal networks to share knowledge and best practice and to build the profile and capability of the PMO and change management Community.

* Takes responsibility for self development, actively seeking and providing feedback and responding accordingly.

* Timely and accurate completion of own deliverables, including production of MI, resource and milestone tracking, ensuring mitigating actions are in place where required.

* Demonstrates Lloyds Banking Group values and behaviour and encourages this in team members.

Key skills and experience:

* Previous PMO Analysis experience, ideally from a Financial Services background

* Excellent attention to detail

* Displays good awareness of how the wider external environment impacts on role, the business and the financial services sector

* The ability to escalate, manage and mitigate risks in a timely manner

* Considers risk implications in all decisions and activities through a good understanding of business activity, opportunities and threats

* Strong stakeholder management skills

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