Digital Business Analyst

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At npower, we’re committed to becoming number one in customer experience. With a multi-million pound investment in our digital strategy to transform our business over the next four years, we’re looking to build on our existing digital knowledge and create a first-class team for the future. We’re looking for creative, innovative people to join us on this journey and become pioneers for the energy sector. And that’s where you come in.

This is an exciting opportunity for you if you are an experienced Digital Business Analyst to come on board and gain a thorough understanding of internal and external systems, interfaces and business processes in order to quickly assess the content and technical impacts of proposed Digital projects across npower. You will document and manage the resultant business requirements, user journeys, functional and technical specifications throughout the project lifecycle and also manage the internal change and test process for the websites. This role could focus on developing and improving an existing customer area or being an integral part of a team that designs and builds a new capability from scratch.

Digital is high on the agenda at npower and there are many exciting projects currently being invested in which you will have the opportunity to be part of. If you are already an experienced Business Analyst and have some Digital projects under your belt, with a good working knowledge of project management (ideally Prince) and are used to Agile methodologies then we would love to hear from you.

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