PMO Manager - Global Payments (GC/I)


Premium Job From Lloyds Banking Group

Recruiter

Lloyds Banking Group

Listed on

19th March 2015

Location

Bristol

Salary/Rate

Negotiable

Salary Notes

Negotiable

Type

Permanent

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Our vision is to make Lloyds Banking Group the best bank for customers. As the UK's largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, and to put customers at the heart of everything we do. To achieve this, we also need to be the best bank for our colleagues and our communities - and we have a clear strategy in place to make this a reality. We are building on our many strengths: iconic brands, strong heritages and great people. To unlock the great potential in our business, we are becoming more efficient, more transparent, and more responsive to customers. Already the UK's largest community investor, we are giving even more back. Above all, we are putting customers first.

Global Payments is responsible for processing fast, secure, innovative, flexible transaction management services that are compliant. Global Payments manages Lloyds Banking Group's Payment processing, Transaction Compliance and Reconciliations, Market Ops, Libor Law and Trade as well as the change and development requirements to remain compliant with established regulations. The area is a centre of excellence with a strong focus on developing innovative solutions to keep customers payments safe, whilst responding to the change needs and expectations of customers.

Global Payments process payment transactions for circ. 33% of the UK economy. 95% of the LBG global transactions and processed through our team and we oversee the remaining 5%. There are 3000 colleagues in the team of which about 500 are responsible for delivering change.

In 2015 we are undertaking a permanent recruitment campaign where we will be looking to fill permanent roles across all grades and disciplines. Our main locations include London, Birmingham, Edinburgh, Glasgow, Bristol and Halifax. Please note we support flexible working and may be able to offer this for some roles.

Can you:-

- Manage and control a team to provide the governance, reporting, finance, planning and support services for a large / medium project or portfolio of smaller projects

- Ensure effective delivery within cost, quality and timescale objectives.

- Optimise PMO resources across the project whilst imbedding common PMO methodologies and processes to assist effective delivery within cost, quality and timescale objectives

You'll be responsible for everything from building relationships with stakeholders, gathering and building requirements, to providing strong PMO knowledge and managing risks to help deliver projects successfully.

Role Accountabilties;

- Ensures all Business Case, Project Management Report (PMR) and Stage Gate documentation is produced to Group Standards and ensures the effective close down of programmes and projects

- Ensures programme/project benefits are defined and agreed with the business, and that mechanisms to measure and track these through to post-implementation are in place.

- Provides clear, impartial, comprehensive and relevant visibility of cumulative status and progress, by co-ordinating the production and collation of status reports and relevant management information across projects and workstreams and ensuring these are captured within the Change Management Toolkit (CMT) and included at relevant programme management/governance forums.

- Uses established project methodologies to control, log, manage and monitor project timescales, costs, risks, assumptions, change control, issues and dependencies; benefit realisation, milestones and outcomes; stakeholders and communications; and budgets.

- Defines and implements the overall planning approach, obtains acceptance and buy-in to the approach from all stakeholders and ensures planning standards and guidelines are adhered to

- Ensures detailed project/programme plans are in place to the right level of quality and that progress is monitored to project completion.

- Resource Management: Ensures all resourcing requirements are identified and utilisation of available resource is optimised in delivery of the plan.

- Engages with a diverse group of stakeholders to influence required actions to meet the project milestones and address risk, regulatory and financial issues.

- Builds and maintains external and internal networks to identify best practice and to build the profile and capability of the PMO and change management Community.

To qualify, you'll need experience of playing an active role in a range of significant projects, working with third party suppliers and managing stakeholders, ideally supported by qualification such as APM or similar methodology.

In return we offer the excellent opportunities and benefits you'd expect from the UK's largest bank.

To apply for this role please click the APPLY button.

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