Lead Business Analyst - Finance, Insurance (RO)

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An exciting opportunity for a Lead Business Analyst has arisen within the Finance Change Portfolio within COO Business Change, Insurance in Lloyds Banking Group, based in Bristol.

Our vision is to make Lloyds Banking Group the best bank for customers. As the UK's largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, and to put customers at the heart of everything we do. To achieve this, we also need to be the best bank for our colleagues and our communities - and we have a clear strategy in place to make this a reality. We are building on our many strengths: iconic brands, strong heritages and great people. To unlock the great potential in our business, we are becoming more efficient, more transparent, and more responsive to customers. Already the UK's largest community investor, we are giving even more back. Above all, we are putting customers first.

The Lloyds Banking Group Insurance business has developed into one of the largest in the UK providing: 6.4 million customers' with Life, Pension and Investment (LP&I) products; home insurance to 4.3 million families; managing 43,000 pension funds; 2 million individual pensions and annuities; and support to customers by dealing with 320,000 household insurance claims in a simple and speedy fashion.

We deliver all these with a strong heritage of protecting what our customers' value and helping them to plan for a prosperous future. As an integral part of the Group we're focused on delivering the shared visions of becoming the best bank for our customers, communities and colleagues through a broad range of Insurance products and services.

To deliver against our commitment, an exciting opportunity for a Lead Business Analyst has arisen within the Finance Change Portfolio within COO Business Change, Insurance.

Finance change is responsible for delivering the change agenda on behalf of the Finance function, and works on projects aimed at enhancing our Finance systems, organisation and business processes. You will be working with Finance subject matter experts and various teams to implement a successful delivery.

Previous Finance change and business analysis experience is essential, along with experience of working with financial systems in a financial institution. Knowledge of Finance Risk and Treasury is advantageous.

You will have business change experience and ambitions in driving transformation and benefit realisation, operating with speed, simplicity and trust.

You'll be responsible for everything from building relationships with stakeholders, gathering and building requirements, to providing strong Business Analysis expertise/knowledge and managing risks to help deliver projects successfully.

Role accountabilities;

- Manages business engagement to understand, challenge and document underlying business needs, translating these into project scope, objectives and business goals.

- Designs and facilitates business need workshops to analyse, define and prioritise requirements.

- Defines and manages the documentation of business requirements and prepares business case underpinning solution options.

- Understands and articulates the effect of proposed solutions, creating accurate and detailed as-is and to-be business models incorporating process and benefit analysis, people and customer impact assessment.

- Maintains good knowledge of an individual business/ product area and working knowledge providing business analysis insight for ad hoc queries, consulting requests, independent reviews and management of quality assurance activity.

- Defines business analysis approach, applies project best practice throughout the life cycle with supporting documentation and tools, promoting equivalent behaviour across the business.

- Builds and maintains effective working relationships with appropriate colleagues to share knowledge and best practice.

- Owns resolution of business analysis issues, identifying and managing mitigating actions against design risks

To succeed you'll need previous experience in a Business Analysis role supported by an ISEB or similar qualification. Good interpersonal skills will be essential.

In return we offer the excellent opportunities and benefits you'd expect from the UK's largest retail bank.

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