Project Manager - Insurance (RO)

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Our vision is to make Lloyds Banking Group the best bank for customers. As the UK's largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, and to put customers at the heart of everything we do. To achieve this, we also need to be the best bank for our colleagues and our communities - and we have a clear strategy in place to make this a reality. We are building on our many strengths: iconic brands, strong heritages and great people. To unlock the great potential in our business, we are becoming more efficient, more transparent, and more responsive to customers. Already the UK's largest community investor, we are giving even more back. Above all, we are putting customers first.

The Lloyds Banking Group Insurance business has developed into one of the largest in the UK providing

- 6.4 million customers with life, pension and investment products.

- Home insurance to 4.3 million families

- Managing 43,000 pension funds

- 2 million individual pensions and annuities.

- Support to customers by dealing with 320,000 household insurance claims in a simple and speedy fashion.

We deliver all these with a strong heritage of protecting what our customers value and helping them to plan for a prosperous future. As an integral part of the group we are focused on delivering the shared visions of becoming the best bank for our customers, communities and colleagues through a broad range of Insurance products and services, in Insurance we can demonstrate this through simplification of our claim processes given customers the outcomes they need when they need it most

To ensure we continue to deliver against our commitments an opportunity has arisen within our Insurance Change Delivery team for a Project Manager. This role helps to deliver the division's change agenda through a portfolio of projects and programmes. These programmes rely on committed individuals to support the Group's 30 millions customers.

Once delivered these changes provide our customers with better, simpler and cheaper insurance products maintaining the Group's leading position in the market.

We are keen to attract talented individuals into our Insurance business and in return we offer you the opportunity to benefit from being part of a market leading organisation which helps to shape UK pension policy.

Project Managers within LBG Are required to manage and control the delivery of a small project (typically Bronze) or workstream components within a large project (typically Silver), taking responsibility for achieving a defined output in support of a business goal.

As a Project Manager you will;

- Ensure delivery to agreed business plans within cost, quality and timescale objectives, and ensures that the benefits in the business Projects/workstreams involve a strong specialist knowledge or require shaping by job holder

- Establish and communicate the need for and benefits of significant change

- Build capability of self, team or processes, learning from experience and continually looking for ways to improve

- Deliver multiple workstreams or a small project to successful outcomes

- Use data to help lead in a way that reinforces the organisations priorities

- Monitor performance, taking remedial action when required to ensure results are achieved

You'll be responsible for everything from building relationships with stakeholders, gathering and building requirements, to providing strong domain knowledge and managing risks to help deliver projects successfully.

Role accountabilities;

- Agrees a clearly defined delivery approach for own area of responsibility.

- Reports progress and status to the appropriate stakeholders on a timely basis, including identification and escalation of key risks and issues.

- Follows the appropriate elements of the LBG project delivery lifecycle for own area of responsibility, including contributing to/completing formal reviews at appropriate points.

- Implements appropriate project support processes to manage issues, identify and mitigate risks, monitor dependencies and record assumptions, and ensure that the right level of quality is achieved in all deliverables.

- Produces a project or workstream plan defining the deliverable milestones, tasks and activities; understands the project critical path and how own area of responsibility impacts this; monitors progress against project/workstream plan.

- Provides support to the control and management of project budgets and resource costs, reporting variances and escalating as appropriate to overcome delays, difficulties or cost over-runs.

- Identifies key project or workstream stakeholders for their area of responsibility and contributes to the appropriate stakeholder communication plan.

- Builds and maintains effective working and influencing relationships with appropriate colleagues, proactively answering queries and following up actions with stakeholders.

To qualify, you'll need experience;

Leading a range of projects, working with third party suppliers and managing stakeholders

Supported by a qualification such as APM or similar methodology

In return we offer a market leading benefits package which includes bonus related pay scheme, private healthcare, contributory pension, competitive holiday and our "flex" benefits scheme.

If you would like a role that matters and want to become part the UK's largest bank, there really couldn't be a more exciting time to join us!

To apply for this role please click the APPLY button.