Project Support Analyst

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Projects cover all aspects of the National Trust’s vision, helping to deliver our strategy for the buildings, land and people we look after. The National Trust undertakes some amazing projects, from best-practice conservation to innovative improvements in our visitor facilities to large, complex and often ground-breaking partnerships. The Project Support Office has a vital role to play in helping the organisation choose the right projects, in the right combination, and deliver them in the best possible way. Joining us as a Project Support Analyst, you’ll use your technical knowledge, project management experience and influencing skills to help our project management community get the best from our Project Management Framework so that we deliver best practice for all our projects.

What it's like to work here

Here at the National Trust, we’re a visitor attraction, a holiday provider, a retailer; we’re the nation’s largest landowner, its most extensive museum and one of its biggest catering operations. We’re a charity, a £multi-million business and so much more. Every project we deliver well helps to support our special places and spaces. The work of the Project Support Office is varied, challenging, rewarding: some days you’ll be looking at facts and figures and writing reports, the next you’ll be collaborating with colleagues looking for ways to innovate, another you’ll be answering queries and giving advice, another still you’ll be on site helping projects understand how they can do even better. We spend a lot of time, effort and money delivering projects in order to achieve our strategic goals, so we need to make sure everyone involved in our projects knows how to do this as well as possible and is given the very best support so they can do just that. As part of a small central team, this is your challenge.

What you'll be doing

You’ll use your knowledge and experience of using project management tools, techniques and processes to help our project managers, sponsors and clients deliver projects to a consistently high standard. You’ll help them understand our Project Management Framework and provide the very best advice and support. But it’s more than that: you’ll be proactive, understanding how we’re doing and working with others around the organisation - in risk, procurement, finance, fundraising - to make sure we’re always giving the most relevant and current advice. You’ll be responsible for our project guidance and documentation, and you’ll guide projects to review their achievements and share their lessons. You’ll strive to make sure that project governance works at all levels, from the project board of our smallest projects all the way through the organisation to Executive oversight. As part of a small team you’ll find ways to reach across a large organisation, using your consulting, influencing and facilitation skills to turn complex project management principles into clear, pragmatic solutions and communicate them in the right tone of voice to a varied audience.

Who we're looking for

You’re a skilled project professional, with a track record of working with projects to deliver success. You’ll know your stuff, understanding project frameworks, tools and techniques and knowing what best practice looks and feels like. You’re great with people, comfortable making complex ideas comprehensible and able to reach out to different audiences. You have an unswerving commitment to delivering best quality service, can demonstrate your consulting and facilitation skills, and have experience of influencing others at all levels. You are well organised and proactive, happy to get stuck into the detail but know when to lift your gaze to see the wider picture. You are dedicated to playing your part in a small team, keen to contribute but just as eager to listen and learn. Above all, you’re passionate about what the National Trust does and understand that in an organisation like ours how you say something is as important as what you say. And all the time you’ll be an advocate for best practice. You’ll be based here at the head offices of the Trust at Heelis, but you’ll be comfortable travelling to meet colleagues and see projects at our beautiful properties across the Trust, so you’ll need a full, clean UK driving licence.

The package

Circa £28,000pa, Full Time, Permanent

Looking after you

- Subsidised Health Cash Plan with a range of options to cover you and your children

- Salary exchange pension scheme, with employer contribution match up to 10%

- Employee Assistance Programme

- Generous holiday entitlement

Looking after your career

- Grow your career with a range of professional training courses

- Learning opportunities from eLearning to job shadowing and secondments

- Annual pay review linked to values and behaviours with a commitment to progression

- Ill-health benefits including group income protection