Technical IT Support Analyst / 2nd / 3rd line support

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TCNS - Dynamic small expanding IT consultancy assisting companies to plan, design, develop, deploy and support creative IT solutions to SME's, coupled with the desire to ensure strong long term client relationships.

The Role

An excellent opportunity for an experienced Technical Analyst to join a well established Microsoft Partner. We are looking for individuals who excel in delivering winning results and have the ability and enthusiasm to help grow the business. If you enjoy working in a challenging role and being rewarded for hard work and dedication then this is the opportunity for you. You will need to demonstrate your abilities as a lead Technology consultant, to architect deploy and support solutions as well as work and motivate a group. You will have held a Technical Role or consultancy role for a minimum of 3 years, possess excellent IT skills in Microsoft platforms and products and be proficient in the following.

- Active Directory

- Microsoft Exchange 2007, 2010, 2013

- Virtualisation ESXI / Hyper

- Veeam - Backup/Replication

- Symantec Backup Exec / System Recovery

- Anti Virus Management Suits, Sophos, Kaspersky etc.

- Sonicwall Firewalls or Similar (Routing/VPN’c VLans etc)

This will be underpinned with a sound knowledge of networking infrastructure support/Configuration.

Experience required for this role

- TCNS requires candidates to demonstrate they have Solid experience in Microsoft infrastructure.

- You must demonstrate your ability to work in a logical, methodical & timely manner.

- From an exchange perspective they require 2010 and 2013 and involvement in migration from 3rd party systems or previous versions of exchange to a user base. Cloud based Email / Migration.

- Hosted Desktop / Application experience would be a distinct advantage.

Ability to drive would be a distinct advantage.

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