Senior Project Manager - Commercial Banking (RO)

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Our vision is to make Lloyds Banking Group the best bank for customers. As the UK's largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, and to put customers at the heart of everything we do. To achieve this, we also need to be the best bank for our colleagues and our communities - and we have a clear strategy in place to make this a reality. We are building on our many strengths: iconic brands, strong heritages and great people. To unlock the great potential in our business, we are becoming more efficient, more transparent, and more responsive to customers. Already the UK's largest community investor, we are giving even more back. Above all, we are putting customers first.

Digital is the new reality in Banking and a key part of our Lloyds Banking Group's strategy to be the best bank for customers. It has already become a primary channel for servicing transactions and is increasingly important for meeting our customer needs - giving them the ability to bank how, where and when they want to.

We are building out our Commercial Banking Digital proposition, strengthening our position as the largest provider of digital banking products in the UK. Commercial Banking is completely revitalising the offering in this space and there couldn't be a more exciting time to join us and help build the best bank for our customers.

As the Senior Project Manager, you could be part of our exciting Digital destination with a role that really matters. You'll join a dynamic team who are passionate about new thinking and new ideas. You'll work in a place that buzzes with creativity and where innovation thrives to bring the latest online products to market. If you're inquisitive, find innovation and cutting-edge technology irresistible, then working in Digital banking could be the career for you.

You'll be responsible for:

- Leading a multi-disciplinary team to deliver the business and IT outcomes through the complete project lifecycle

- Engaging senior stakeholders to shape the direction of the project; prepare and present key decisions for approval articulating trade-offs between scope, solution, customer and operational impacts

- Managing the integration of complex IT systems, engaging relevant platform teams and applying appropriate oversight and control to achieve the overarching project plan

- Ensuring the project teams are set up to succeed in making a commitment to a project stage through the creation of robust plans, dependency management and a clear critical path that has considered different planning scenarios

- Creating an environment whereby the team have a clear understanding of the business drivers, work collaboratively together, understand their strengths and weaknesses and collectively overcome obstacles

- Ensuring the project team consider cost and benefit drivers; identify opportunities to drive value through creation of features and a minimal viable product

- Effective risk management through driving out uncertainty (particularly in the early stages of the projects), defining meaningful statements of impact, clear treatment strategies and ensuring that the aggregate risk profile informs the project outlook

- The project remaining within governance in terms of scope, cost, time and quality, exercising project controls and reporting progress to key stakeholders

- Managing the project budget including forecasting the complete project costs, minimising monthly variances, swiftly addressing discrepancies, ensuring that resource and cost reflects the profile of the project

- Understanding the context in which the project is delivering and anticipating challenges or blockers that may impede the team or identifying opportunities to join things up across the organisation to drive efficiency

The successful candidate will need experience of:

- Excellent knowledge of project management disciplines, standards and processes in a large and complex programme environment with multiple delivery partners

- Demonstrable experience of leading and developing a large team of Project Managers in a complex, matrix managed environment

- Experience of running large programmes in the region of £3 to £5m

- Managing projects with many moving parts or multiple assignments; good organisational and multi-tasking is a must as is the ability to making rigorous decisions at pace

- Showing relentless commitment to succeed and on occasion, resilience when under pressure or facing adversity

- Extensive Senior/C level stakeholder management experience; able to identify key players in delivering the business outcome and to ensure that their needs are fully represented

- Transforming or improving the way change is delivered, you will have taken ownership beyond your own assignment or area to make a difference and drive a better outcome for the organisation and customer

- Experience within a digital driven business with a high focus on Customer Experience would be preferred but is not essential.

In return we offer the excellent opportunities and benefits you'd expect from the UK's largest bank.

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