On Boarding Team Member

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A fantastic opportunity for you to work for the 3rd Best Company in the UK, Chess Telecom. We are looking for candidates that are as amazing as we are to join the Chess Team! Could that be you? If you are driven, focused and looking to develop a successful career please read on and send me your CV as fast as you can.

We need an On Boarding Team Member to process all of our new customers data and paperwork and ensuring all orders are provisioned. You will be based at our head office in Alderley Edge, reporting directly to the On Boarding Team Leader and ultimately to the Operations Director.

Hours: 37½ hours per week Monday to Friday, normal office hours apply.

Holiday Allowance: 20 days p.a. increasing annually ultimately to 24 days p.a. plus public holidays. Plus an emergency duvet day each year for those days you just can’t get yourself motivated!

Basic salary: Up to £17,500 pa. dependant upon experience and reviewed in May of each year. Plus a monthly KPI bonus and an annual company bonus.

Benefits: With our online benefits system you can save money on almost all of your lifestyle expenses, from buying a car to eating out in a restaurant! And let’s not forget our very generous monthly and annual bonus structures, pension plan, healthcare, life assurance and loyalty scheme.

Duties to include but not restricted to:

- Ensuring incoming contracts are fully and correctly completed and entered onto the in house system;

- The management of orders to ensure services are activated/billing within the agreed customer timescales

- Sending line rental and broadband orders for connection

- Contact customers and partners directly to obtain any missing information that is required and also confirm successful completion of orders

- General duties within the Business Support Department

Desired Skills:

- Telecoms knowledge - advantageous but not essential

- Good customer service skills

- Good computer skills

- Ability to work under pressure

- Ability to work under their own initiative as well as part of a team

- Ability to communicate openly, positively and effectively with both customers and suppliers along with other teams in the business

- To be an enthusiastic and driven individual that can embrace change to help improve the way we do things

- To encourage and motivate others

Here at Chess we are so proud to have been voted in the Sunday Times top 100 companies to work for now for 5 years running and our ranking with Best companies improves year on year. This truly is an amazing opportunity to be part of a fast growing, ambitious business where people development is seen as being critical to future success.

Chess is such a unique place to work that we like to find our fantastic and talented candidates ourselves so no recruitment agencies please!

To apply please click the APPLY button.