Agile Business Analyst

This job has now expired please search on the home page to find live IT Jobs.

Summary:

The UK’s fastest growing and largest independent energy supplier is seeking an Agile Business Analyst to join their expanding team. First Utility is committed to helping customers reduce their energy bills through the use of innovative technology, by offering cheaper tariffs and campaigning for industry change. This opening comes at an exciting stage and offers a fantastic opportunity for you to be part of a team hungry to make a difference.

We are the ‘Growing Business Awards’ Growing Business of the Year 2014 and the only energy company to have been listed in the fast track 100 for four consecutive years

Role overview

This is a key role within the Energy Platform Department to deliver technical and process solutions to customer/business issues within the systems that support our business

You’ll be working within a multi-skilled agile team to deliver working application software that excites and delights both our internal customer service agents and our external customers.

You’ll be working on a platform that has a focus on reducing cost to serve customers. Typical projects will cut across a wide set of solution domains including: registrations, provisioning, smart metering, reads, rating, billing and wider utility industry changes

Areas of specific responsibility:

Establish effective working relationships with a range of stakeholders to gain a deep understanding of business priorities and to support the delivery of business value

Facilitate workshops and discussions to effectively gather requirements and achieve a joint understanding of needs

Facilitate the prioritisation and management of the teams product and sprint backlogs

Analyse data to recommend system/service improvements and make informed decisions

Establish functional and non-functional requirements and document them appropriately

Identify any risks, issues, assumptions and dependencies

Work as part of a self-organising scrum team and support the team in delivery

Encourage agile behaviours and promote the concept of a minimum viable product

Model business processes to validate that solutions are fit for purpose

The desirable candidate will have:

Significant experience as a Business Analyst with a solid understanding of Agile / SCRUM methodologies

A related Scrum certification such as Certified Scrum Product Owner would be considered an advantage

Proficient in writing user stories to articulate the business needs in a format that is easily consumable by the scrum team

Experience of working within a fast paced software environment with a clear focus on customer value

Proficient in stakeholder management, able to be sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate

Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts

Experience within the Telecommunications industry would be advantageous but not essential

The Benefits:

As well as a rewarding career, development opportunities and competitive salary, you’ll also enjoy 25 days holiday (plus Bank Holidays), pension, option to purchase childcare vouchers, and become eligible for our staff energy tariff along with other great ad-hoc offers

We believe in putting energy into looking after our teams, so you’ll benefit from BUPA Private Healthcare, cycle to work scheme, a great working environment with relaxation areas to recharge your batteries and free soft drinks available all day. We also have "Fruity Friday" where fresh fruit is available every week for all employees.

To apply please click the APPLY button.