German Spk Technical Client Executive / IT Support Technician

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Job Title: German Speaking Technical Client Executive

Location: Based in Telford, Shropshire - Near West Midlands

Salary: Competitive

Position: Permanent

The company is an international leader in performance-based digital marketing and technology, dedicated to the success of digital marketers through smarter results. Founded in Sweden in 1999, the company pioneered affiliate marketing in Europe and has since developed its offering to include actionable data driven insights and User Journey tracking thanks to its proprietary business intelligence tool, ADAPT. The company combines an unrivalled mix of traffic, technology and international expertise and helps leading brands to achieve their business goals across multiple digital marketing channels. It was the first to offer an integrated e- and m-commerce offering to help advertisers extend their online programmes to users on mobile devices.

The company is committed to close collaboration with each customer, helping them to generate revenue and succeed on a national and international scale. Among the company's advertisers are Accor, Disneyland Paris, Microsoft Store, HP, and CDON. The share is listed on Nasdaq OMX on the Stockholm Exchange.

Job Role:

This is a fantastic opportunity to join a fast moving, industry leading, digital marketing company. You will be responsible for delivering first class technical support to some of the biggest online brands across Europe. Full training is provided for all successful applicants and there are good opportunities for personal development and advancement within the company.

Job Role:

You will be working in a growing international team providing technical support to clients and colleagues across their portfolio of online sales and marketing products.

- Repairing or modifying existing technical setups on clients

- Support clients and colleagues on technical queries

- Testing and error management

- Advice on best practise

- Be responsible for undertaking project work across the team - participation in reference groups, training and testing on new functionality etc.

- Working as part of a team on specific large scale and high priority client projects

The Candidate:

It's a busy environment so you will be expected to prioritise, balance and keep track of various different tasks at the same time. You will regularly come across new challenges, so being able to think creatively on solutions is highly important.

- German language skills required in combination with fluent English

- Computer Science, Information systems degree or similar experience, combined with a proven ability to deliver good customer service

- Task driven and goal oriented

- Able to manage pressure and a high workload

- Motivated by helping others

- Able to trouble shoot and find creative solutions

- Highly adaptable but with attention to detail

- Knowledge and interest in technology and the wider online environment

- Able to build and maintain effective, friendly relationships with clients and colleagues

Please click the APPLY button to send your CV for this role.

Candidates with experience of; Technical Support, IT Service Desk, IT Support, Computer Science, IT Degree, IT Graduate, Computer Science Graduate, Web Developer, 3rd Line Support, 2nd Line Support, 1st Line Support Internet, Internet marketing, Affiliate, Affiliate marketing, Online marketing, tag management, tag, tracking technology, Digital marketing, Client services, customer services, German web developer will also be considered for this role.