Partner Support Apprentice
Recruiter
Listed on
Location
Salary/Rate
Salary Notes
Type
Start Date
This job has now expired please search on the home page to find live IT Jobs.
Partner Support Apprentice
Chess Telecom, one of the UK’s fastest growing telecommunication companies, are looking for an enthusiastic and committed person to join their Partner Support Team. The role is based in Borehamwood and will report in to the Partner Support Team Leader.
Duties to include but not limited to:
To answer the telephone in a polite and friendly manner, obtaining the reason for the call and decide what action needs to be taken accordingly.
To credit check all dealers’ customers using the appropriate network channel as and when required, ensuring the requirements of the Data Protection Act are met.
To answer general enquiries relating to tariffs, services and procedures in order to support the dealers.
To undertake any administrative task such as tariff disputes, SIM changes, lost and stolen action as and when required thus supporting the dealers.
Adhere to all network and Chess SLA’s.
Desire to learn and develop in a business environment.
Develop skillset to enhance ability to manage systems day to day.
To comply with the Company’s policies, rules and procedures as outlined in the handbook, health and safety manual and all other publications.
Essential Qualities:
Good communication skills
Ability to work under their own initiative as well as part of a team
Able to maintain a positive attitude at all time
Able to work with accuracy and attention to detail
If you are looking to work within a challenging but rewarding environment, then Chess is ideal. Chess have been voted number 2 in the Sunday Times Top 100 companies to work for in 2016, along with numerous other awards and accreditations. This is an opportunity to be part of a growing, ambitious business where people development is seen as being critical to future success.
Package Details:
Hours: 37½ hours per week, Monday to Friday between the hours of 9.00 am and 5.30 pm.
Holiday Allowance: 20 days paid holiday p.a. initially, increasing ultimately to 24 days, plus public holidays.
Click to APPLY now!