IM&T Networks Advanced Technical Specialist

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About the role:-

The purpose of the role is to provide a Lead specialist for the support and maintenance of the London Ambulance Service Voice and Data systems (e.g. telephones, network). You will be responsible for ensuring that the systems are operational and maintained 24/7 x 365, implement future upgrades using Prince2 methodology, carry out comprehensive testing and create policies and procedures. This includes reconfiguring, developing and updating existing systems using research methodology, for example constant testing of equipment and regularly adapting the 999 call taking equipment to meet new requirements.

You will proactively research, propose and manage policy and service changes, advise, recommend and initiate solutions. This will involve developing business cases to improve services, reduce costs, and ensure business continuity across the Trusts clinical and non-clinical services.

In addition the role will enable you to have direct input for the strategic planning and implementation of communication systems (voice/data) for major incidents and special events such as London concerts, sporting events, Carnival etc.

About you:-

We are looking for a knowledgeable and motivated person who will help shape the changes and enhance the team.

This challenging role will require you to be educated to degree level or equivalent in a specialist IT related subject with additional specialist training and knowledge. Professional IT qualifications i.e. CCNA/CCNP or equivalent, as well as PRINCE2 Project Management Foundation level is also mandatory. A people focused person, you will have significant experience of managing staff, contractors and suppliers.

You will have gained this experience from your time working in a similar role, with a strong focus on customer service and innovation. You will need to hold a full UK driving license with no more than three penalty points, be flexible and able to adapt to a changing and often pressurised environment to ensure key performance targets are met.

Please study the person specification and ensure that you give us specific examples of your experience to demonstrate how you meet each part of it.

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Closing date: 29 June 2016