Business Systems Manager

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The UK's National Physical Laboratory (NPL) sits at the intersection between scientific discovery and real world application. One of the top three National Measurement Institutes (NMIs) in the world, we now have a regional presence and strategic relationships with Surrey and Strathclyde Universities. Our expertise and original research have benefited UK citizens and the UK economy for over a century. NPL is embarking on a period of change and growth. As part of this, our business systems footprint will be reviewed to identify improvements and efficiencies. This is an exciting role for someone who likes a challenge. We are looking for an experienced Business Systems Manager, with a background in business analysis and process design.

- You will have hands on experience of working with business applications - specifically with Oracle Financials

- Be responsible for reviewing, developing and re-engineering end to end processes across the business, reducing information and systems silos.

- Review processes that are currently not adequately supported by our existing systems configurations to understand how they can be systemised and supported to provide a consistent set of applications that share data and information, regardless of underlying technology stack.

- Lead and develop the functional and technical staff in your team who support, maintain and enhance the current installation business applications - primarily Oracle EBS and Qlikview.

- Ideally, you will have worked in a consultancy environment where you have been exposed to a variety of different working environments and are able to apply your knowledge and understanding of standard processes and systems in creative ways to support NPL’s unique environment.

- You will be able to provide tangible examples of process improvements you have successfully delivered in your previous roles and will be able to bring your experience of managing change to help NPL on this exciting programme.

- In delivering new projects, you will be familiar with traditional and agile project management methodologies, capable of using the right methodology for the type and size of project.

You will have an understanding of ITSM processes (eg Incident, Problem and Change Management) and be able to contribute to continual improvement of IT service delivery to NPL. Your career to date will be able to demonstrate the following skills:

- Deep experience of business analysis and business process re-engineering

- Functional and end to end process understanding of Oracle Financials - ideally some experience of Oracle Project Accounting (Costing, Billing and Management)

- Experience of Management Information / BI systems implementations

- Excellent communication (written and verbal) and facilitation skills

- Promotion and contribution to sharing of knowledge across the team to facilitate upskilling of less experienced staff

- Knowledge and ability to apply agile and traditional project management methodologies to the change process - using the right approach in the right context

- Ability to prioritise own and team workload to deliver business support and service levels in conjunction with implementing change.

- Willingness to work outside standard business hours, where necessary, to achieve required outcomes.

Benefits include:-

- Option to work a 9 day fortnight

- 27 days holiday plus bank holidays

- Onsite creche

- Sports and Social Club

- Bike to Work

Scheme Based in a unique, purpose-built research environment, we are located in beautiful surroundings on the edge of Bushy Park, south-west London with a host of onsite facilities. These include a subsidised crèche, restaurant, free parking and our own sports and social club.

NPL Management Limited is committed to supporting its people to develop both personally and professionally and is committed to equal opportunities. NPL Management Limited is a Stonewall Diversity Champion and an Institute of Physics Project Juno Supporter.

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