Technical Support - Telecoms - French

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Technical Support - PBX / SIP

Location: West Sussex: Horley / Crawley / Horsham

Package: c£31,000 (neg depending on experience)

Essential: For this role you must be fluent in French

Experience: SIP / PBX / IP Networking / VoIP

Our client is a Global Market Leader that provides carrier class VoIP platforms. This position is in the rapidly growing area of white label Cloud Unified Communications providing business class solutions (Voice, Video, Applications) through their Partners in the UK and European markets.

There is now a requirement for a Technical Support / Help Desk Engineer to join the technical team based in their West Sussex office.

It is essential that you are fluent in French and English for this role

This is a desk-based role and involved at ground level technically.

This is not your typical helpdesk position as you will be exposed to the company's entire Cloud product solution.

This role would suit someone with ISP/ASP/Telco engineering experience (or similar) looking to take the next step into a vendor environment.

If you have a telephony technical support background in a Cloud based Hosted IP Phone and/or SIP Trunking environment combined with strong IP networking skills this would be ideal.

If you have a telephony technical support background on products such as Mitel, Avaya, NEC, Swyx or similar IP telephony systems this would be viewed favourably