Solutions Architect

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Evalueserve is a global professional services provider offering research, analytics, and data management services.

We’re powered by mind + machine - a unique combination of human expertise and best-in-class technologies that use smart algorithms to simplify key tasks.This approach enables us to design and manage processes that can generate and harness insights on a large scale, significantly cutting costs and timescales and helping businesses that partner with us to overtake the competition.

We work with clients across a wide range of industries and business functions, helping them to make better decisions faster; reach new levels of efficiency and effectiveness; and see a tangible impact on their top and bottom line.

Responsibilities include and are not limited to:

The Solution Architect will help sales in Data Analytics (DA) projects by engaging with the client through sales meetings with Client Executives (CE) by:

Qualifying leads upfront in the DA area

Create the right solution needed to solve the client problem in terms of structure, capability and new skills needed

Do onsite client engagement and closely work with operations to ensure smooth delivery at all times but not work on project delivery

Identify new opportunity areas within the existing client base and in new groups, working closely with Client Executives (CE).

Contribute directly towards revenue growth and provide though leadership to help grow key client accounts

Work with the onsite analysts to ensure knowledge is shared within the wider team. This includes sharing business priorities, ensuring analysts are integrated with Evalueserve and help identify upsell & cross sell opportunities

Working closely with offshore operations and the client to provide on the ground project management and transition support (if relevant) for key projects

Connect-the-dots about client’s internal programs, competitive dynamics etc. to identify projects Evalueserve can contribute to using mind+machine approach. Provide initial briefing and guidance to Sales CE and Ops.

Engage with client stakeholders and convince them of our capability and content expertise in the DA area

Run on-site client workshops along with Sales and operations during the pre-sales discussions to identify client pain points and design customized solutions to address those pain points. As part of this, the SA has to

Translate business needs to technical requirements and help design and implementation plan

Help scope and prioritize future work to grow the account

Experience and Qualifications:

A very good understanding of DA tools and techniques, statistical modeling, SAS, Tableau and R will be a big Plus.

Experience in functions across industries will be an added advantage

University degree with at least 7-9 years of relevant professional services and research experience

Professional Competencies:

Excellent soft skills, articulation skills, listening skills, team-playing skills and interpersonal skills

Ability to manage client conflict

Ability to understand business issues and map the most relevant solution

Attention to detail and quality focused

Experience of self-managing and using initiative to problem-solve.

Ability to build credibility and strong professional relationships at all levels

Ability to work autonomously.

Ability to work under pressure with a proven track record to deliver against objectives.

Role is Work from Home, based in or around the London Area. International travel required.

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.

To apply please click the APPLY button.