IT Helpdesk Analyst
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The UK’s national synchrotron science facility, Diamond Light Source, conducts world-class research in virtually all fields of science. Located 20 minutes from Oxford, it sits in a designated Area of Outstanding Natural Beauty and offers rewarding career opportunities.
In this, hands on role, you will record and fix user queries [IT support] including installation and configuration of software, IT equipment moves, hardware & software audits and other ad-hoc IT projects. You’ll manage & liaise with internal and external service providers. Your strong Technical skills should include knowledge of Microsoft Windows 7 and above, desktop, laptop, Networking and printer support in a helpdesk environment.
Mac support and/or Linux knowledge would be an advantage.
The suitable candidate can work on their own and as part of a team, solutions focused, good organiser with strong communication and helpdesk skills.
Application deadline: Open Vacancy