IT Support Officer
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You live for technology.
You create and innovate.
You safeguard our nation.
Here at MI5, we protect the UK from any threats to national security. We’re experts at working against everything from terrorism and espionage to cyber threats and weapons of mass destruction. In our world, innovation is boundless and technology is limitless. It means that every day we do extraordinary things, tirelessly working to safeguard our nation.
The role
This is an exciting opportunity to play a significant role in supporting a cutting-edge strategic programmes and initiatives within MI5. Helping to run our critical applications in our 24/7 Operations Control Centre, you’ll work as part of a team to monitor our whole hardware and applications estate.
You’ll be responsible for diagnosing and solving a range of IT issues, creating contingency plans and supporting the integration of new services. We’ll also expect you to liaise with third party suppliers and manage back up media. It’s a role with national impact, giving you the chance to safeguard our nation.
About you
With an A-level or equivalent in an IT-related subject, you’ll have successfully worked with customers in an IT environment. We’ll also expect you to have knowledge of network support administration, alongside experience of at least one monitoring package. As a strong communicator, you’ll work well within the team. You’ll be keen to take advantage of training opportunities, and learn systems such as HP Systems Insight Manager, HP Operations Manager and Windows OS.
Apply
Find out more and apply via our website.
To apply to MI5 you must be a born or naturalised British citizen, over 18 years old and normally have lived in the UK for nine of the last ten years. You should not discuss your application, other than with your partner or a close family member, providing they are British. They should also be made aware of the importance of discretion.