Graduate Application Support Analyst

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Graduate Application Support Analyst

London, WC1B (with occasional travel to our client’s sites in London and the surrounding area)

£Competitive DOE Plus Life Insurance, Private Health Insurance, Pension, Company Social Events, 4 Weeks’ Holiday

Are you seeking a career as a business analyst or solution consultant? If so, this is an amazing starting point for your career path.

Our client is a leading software company that provides a cloud based performance management platform. They are now looking for two Graduate Application Support Analysts to join their team.

If you’re a focused post-grad seeking a fresh new challenge, this is a fantastic opportunity to gain insight into business operations and work with a global customer base.

Within an environment where employees are treated as individuals, our client strives to provide development opportunities based on specific strengths, aspirations and interests. All of this makes for the ideal position in which to grow, progress and take charge of your career.

You’ll receive world-class training to ensure that you excel in your role and represent the company in the very best light. To begin with you will complete a six month period of pure training alongside a dedicated mentor, other team members and members of staff from across the business; then you will discover plenty of learning and development opportunities as you progress with our client.

What’s more, our client can boast amazing retention rates due to the support and rewards they provide, so if you have a hardworking mentality and the ambition to succeed, this is the role for you.

As a Graduate Application Support Analyst, you will be responsible for resolving a variety of customers’ IT issues and providing an outstanding level of service.

Leading from the front, you will utilise your technical and analytical expertise to quickly resolve customer requests and issues. Liaising with the Development and Management Teams, you will take full ownership of customer problems and see them through to a successful conclusion.

Working within SLA targets, you will also test system and software changes, allowing you to quickly develop an in-depth understanding of our client’s platform.

You’ll need to be a flexible traveller who is happy to go between London and Manchester regularly and undertake national travel on occasion. The ability to stay away at short notice will also be required.

To be considered for this role, you must have a post graduate qualification (or equivalent), in science, technology, engineering or maths. The ideal candidate will be eager to progress their education alongside their career and pursue an MBA or equivalent qualification.

As a Graduate Application Support Analyst, you’ll need to be an astute problem solver with an interest and the ability to resolve complex queries. You’ll also need to be willing to go the extra mile to achieve your goals.

To apply for the role of Graduate Application Support Analyst, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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