IT Helpdesk Analyst

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In this hands on role, you will record and fix user queries [IT support] including installation and configuration of software, IT equipment moves, hardware & software audits and other ad-hoc IT projects. You’ll manage & liaise with internal and external service providers. Your strong Technical skills should include knowledge of Microsoft Windows 7 and above, desktop, laptop, Networking and printer support in a helpdesk environment. Mac support and/or Linux knowledge would be an advantage.

The suitable candidate can work on their own and as part of a team, solutions focused, good organiser with strong communication and helpdesk skills.

Diamond Light Source is the UK’s national synchrotron science facility. Located on the Harwell Science & Innovation Campus in Oxfordshire a 20 minute drive south of Oxford in a designated Area of Outstanding Natural Beauty, Diamond Light Source conducts world-class research in virtually all fields of science and offers rewarding career opportunities covering both technical and scientific disciplines.

For further information and to apply, please click on the apply button, to visit our website.

Closing date: Open Vacancy.

Interview date: 14 March 2017.

We are committed to equality of opportunities for all and our employees come from many countries, cultures and backgrounds.