2nd Line Technical Support Engineer


Premium Job From TechnoRecruit

Recruiter

TechnoRecruit

Listed on

24th February 2017

Location

London

Salary/Rate

£21000 - £25000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Our client is a successful and expanding IT Services Company and looking for 2nd line technical engineers. As a 2nd line technical engineer you will either be based at the client offices (Vauxhall) or will be based at a client’s site. They are looking for one engineer to be office based and one to be client based. You will be responsible to provide outstanding support to customers.

Our client offers a challenging environment and the opportunity to develop skills supporting a wide range of technologies and solutions.

Qualifications/Experience/Skills required:

- A minimum of 2-years 2nd Line experience in an IT Desktop/Server support role

- Bachelor's degree in Computer Science, Information Systems, Engineering, or MCSE/MCP/CCNA certification or qualifications are desirable

- Logical approach to problem solving

- Excellent inter-personal skills with good time management

- Proven customer service & communication skills

Technical experience in the following areas:

- Microsoft Desktop ( 7 / 8 / 10) Operating Systems

- Microsoft Productivity Suites (Office 2007 - 2016)

- Backup Solutions (Veritas Backup Exec, Max Backup)

- Administration of Microsoft Server 2008 / 2012

- Administration of Microsoft Active Directory

- Administration of Microsoft Exchange 2010 / 2013 / 2016

Additionally the following skills are desirable:

- Virtual Technology (VMware vSphere, Hyper-V )

- Networking (Cisco Firewalls / Cisco Switches / HP Switches )

- Storage Solutions (NetApp, EMC, Dell, HP )

- Basic Linux knowledge

- Knowledge of monitoring systems (PRTG)

Successful candidates will be offered an immediate start.

Keywords: IT Support, 2nd line, Second line Support, Desktop Support, Microsoft Server, Microsoft Active Directory, Technical Support, London, Support Engineer, MCSE, MCP, CCNA

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