IT Knowledge and Training Manager

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IT Knowledge and Training Manager

You will be our champion for knowledge management leading the ability to gather, analyse and share knowledge to improve the effectiveness of the IMT service provision. Highly collaborative you will use your strong communication and influencing skills to build inter-team relations and shape change alongside senior stakeholders.

As the public body that champions England`s historic environment, we help people understand, value and care for a diverse range of cultural records from the stone-age to the contemporary. Joining us you will continue your own development, working alongside colleagues that believe that continuously developing their expertise is central to their success.

As a key member of the IMT department you will own, develop and promote IT knowledge management and training. You will be delivering IT training and advice to staff across Historic England and a shared services client to ensure they are fully competent in the use of technology. Working closely with all IMT teams you will be responsible for creating and managing an information repository about how to use and manage IT Services. As we develop our service catalogue you will have a key role in defining and creating a repository to host supporting documentation. You will need to be adaptable to changing priorities. Managing a small team you will oversee the provision of financial information and performance and identify opportunities to enable senior managers to better understand the state and cost of IT services.

Demonstrating a good understanding of technology you will have an excellent ability to present complex information in a way that is simple to understand. Experience of delivering training to support the roll out of unified communications / telephony products would be an advantage. You will be comfortable working independently and be able to demonstrate strong analytical and problem solving skills.

This is a maternity leave cover post available for 12 months. We will provide you with the support and development to enable you to successfully accomplish the goals you want to achieve. We can also offer a wide benefits package including 28 days holiday, corporate discounts, free entry in to English Heritage sites as well as the flexibility in your working day that creates a strong work-life balance.

To find out more, and to apply for this role - please click the APPLY button.

Closing date: 18 June 2017.