Digital Product Manager

This job has now expired please search on the home page to find live IT Jobs.

About the Royal Academy of Arts

The Royal Academy of Arts (RA) is one of the UK’s foremost arts institutions. We are best known for our world-class exhibitions including David Hockney RA: A Bigger Picture, Ai Weiwei and our current blockbuster Painting the Modern Garden: Monet to Matisse. It is a particularly exciting time in our history. An ambitious ‘Masterplan’ by Sir David Chipperfield RA will be completed in time for our 250th anniversary in 2018 and will provide new galleries, a new learning centre and lecture theatre, dedicated spaces for our Collections and greater visibility of the art school at the heart of the Academy.

Accompanying this ambitious programme of organisational change is an exciting digital and technology strategy which has set challenging goals for the RA online:

To grow our online audience by creating world-class content and products

To deepen our users’ engagement with compelling experiences and a smooth user journey

To convert digital audiences into on-site visitors, members, customers or donors by offering exciting and easy purchase options

To retain our digital audiences for the longer term, by building loyalty-enhancing digital products and content.

About this position

We are looking for a creative problem-solver who can bring together a sound understanding of audience, business strategy and technology to join our award-winning team. As one of two Digital Product Managers, you will set the vision for making the very best digital products the RA can create, and work with internal and external colleagues to ensure digital products are delivered that meet our business and user needs.

This is a varied role, where you’ll work on products as diverse as our historic collection, ticket and membership sales systems and mobile strategy. We are a hardworking and high performing team. In return for your expertise and application we offer a truly supportive environment and genuinely interesting and meaningful work. And you will have a rare opportunity to affect the RA’s strategy and performance in the run-up to our 250th anniversary.

About you

You’ll have a focus on nurturing our digital products to keep them brilliant. You will work with people across the organisation - developers, strategy, business unit owners - to develop products which support the RA’s business and charitable goals.

You will understand the needs of our users and act as their champion throughout the development process.

You will work with developers (internal and external), UX experts and agencies, and project managers to deliver digital products which are valuable, usable and feasible; you will balance strategic thinking with tactical agility to make sure products meet their user need, but are also delivered in time to be relevant.

You will be committed to the business and artistic goals and objectives of the RA and be able to match them with our users’ needs to unlock value.

Interviews to be held week commencing: 13 June 2016

If this sounds like the job for you or you would like to find out more then please click on the APPLY button below now!!