2nd Line IT Support - 3 month contract - Stirling
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IT Support Technician
A brilliant opportunity has arisen for an IT support technician to join one of Scotland's leading local authorities. The client are looking for somebody that has a full understanding of an IT support function; all the way from rolling out bare metal machines, through to packaging and deploying software in a Windows network environment. The successful candidate will be somebody that has a full understanding of the infrastructure in place for an IT function. The successful candidate will also be providing incident resolution and problem diagnosis for the academy's entire IT fleet.
* Experience in working 2nd/3rd line support roles for 3+ years.
* Experience with Windows 7 in a Windows domain environment.
* Experience with Thin Client and Virtual Desktop technologies - VMWare Horizon View.
* Experience with Microsoft Office (2007-2013) and with Microsoft Sharepoint.
* Experience with packaging and deploying software in a Windows network environment.
* Experience with Microsoft System Centre Configuration Manager (SCCM).
* Printer hardware support experience.
* Experience with supporting data projectors and Interactive Whiteboard.
* Understanding of Windows Server Technologies.
* Understanding of Microsoft Exchange Server (2007-2013)
* Understanding of networking and network diagnostics.
* Understanding of ITIL processes.
* Good customer facing skills
* Experience in solving DNS issues
* Experience in solving desktop support issues
The successful candidate will be required to work Monday-Friday 8.30am- 4.30pm with occasional overtime.
Durations: 3+ Months
Start: 10th November 2014
Location: Clackmannanshire
If this role is of interest please apply via the link below, however if you require more information please contact me (Chris) on 0131 5584810.