Technical Account Manager

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Technical Account Manager - Technology - up to £70k + commission

Our client a global technology and proven software leader has a new opportunity as a Account Manager. They work with a variety of clients, usually large corporate in the media, telecoms and Banking & Finance clients.

The Technical Account Manager serves as the key technical point of contact for customers. This person will work in a consultative role to assist in the successful integrations and account manages existing customers with technical recommendations through the customer's operations lifecycle.

The ideal candidate will have a strong technical background and be experienced in problem management and support escalation.

Responsibilities:

* Account lead and Technical account manage on enterprise level clients

* Provide technical guidance and recommendation to technical account portfolio

* Account manage and act as a escalation point with customers who require hand holding on sensitive support cases

* Perform on site architectural design sessions with clients to roll out of current and future software solutions

* Become an expert in the features and benefits of our applications

* Deliver web based and onsite training sessions for clients

Qualifications:

* Excellent written/ verbal communication, organization, presentation and project management skills.

* University degree educated

* Previous relevant work experience