1st Line IT Support Engineer


Premium Job From Monarch Recruitment

Recruiter

Monarch Recruitment

Listed on

26th March 2015

Location

Glasgow

Salary/Rate

£14500 - £17000

Type

Permanent

Start Date

2015-02-24

This job has now expired please search on the home page to find live IT Jobs.

My client is an innovative market leading data storage solutions provider seeking a 1st Line IT Support Engineer to join their team in Glasgow. This a brilliant opportunity to work for an industry leading organisation, which offers a proactive working culture, tailored training and development plans and great career progression opportunities. The suitable candidate will be motivated and willing to embrace the training provided.  

Responsibilities:

-          You will be responding to system triggered alerts on supported customer and in-house systems, including restarting services, diagnosing hardware failures and analysing system and application log files for software issues.


-          You will also be responsible for analysing supported systems to detect and raise incidents for issues that may not have been reported by monitoring tools.

Experience and Skills:


-          Previous experience working in a service desk environment is desirable.


-          Excellent verbal and written communication skills


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