1st Line IT Support Engineer
Recruiter
Monarch Recruitment
Listed on
26th March 2015
Location
Glasgow
Salary/Rate
£14500 - £17000
Type
Permanent
Start Date
2015-02-24
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My client is an innovative market leading data storage solutions provider seeking a 1st Line IT Support Engineer to join their team in Glasgow. This a brilliant opportunity to work for an industry leading organisation, which offers a proactive working culture, tailored training and development plans and great career progression opportunities. The suitable candidate will be motivated and willing to embrace the training provided.Responsibilities:
- You will be responding to system triggered alerts on supported customer and in-house systems, including restarting services, diagnosing hardware failures and analysing system and application log files for software issues.
- You will also be responsible for analysing supported systems to detect and raise incidents for issues that may not have been reported by monitoring tools.
Experience and Skills:
- Previous experience working in a service desk environment is desirable.
- Excellent verbal and written communication skills