LTE RAN Expert

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A new role has arisen within one of the largest multinational telecommunication companies for a LTE RAN Expert based in Reading, Berkshire.

Overview of the Role:

* Lead and liaise with customer RAN technical project design teams and define the customer requirements and especially LTE (4G) technology requirements

* Contribute and update High Level Design, Low Level Design, IP Plan, Test Case Documentation, processes and procedures for LTE RAN Elements

* Prepare the Acceptance Testing processes and procedures from RAN Elements point of view

* Understands Product on SW and HW in detailed level and 4G LTE Protocol Stack

* Execute the acceptance testing

* Provide support during Rollout

* Interface customer regarding the RAN technology and technical deployment topics and issues

* Provide customer support for technical queries, technical clarifications, SW correction and update/upgrade verification testing as well as consecutive deployment activities

Key objectives:

* To provide expert support on product level to support infrastructure solutions

* Ensure the fulfilment of acceptance testing coverage and completion of testing activities

* Provide support for RAN deployment contract delivery

* To raise awareness of the products' service capabilities within the RAN technology arena

Areas of Responsibility

Under the guidance of the Line Manager, the jobholder is expected to perform (but is not limited to) the following tasks:

* Customer acceptance

* Provide input for acceptance scope

* Create acceptance Test Plans with R&D for his supported network element

* Execute the test cases and coordinate the support with R&D support resources

* Troubleshoot during the error and malfunction investigation in order to find the resolution

* Supporting acceptance testing sign-off process

* Support the configuration change planning and implement configuration changes to test and live network elements

* Perform maintenance activities together with R&D and customer representatives

* Create exceptional customer relationships

* Ensure close co-operation and support liaison with R&D

Person Specification

Essential Hard Skills:

* Minimum of 7 years experience in Product Support

* Excellent knowledge in Trouble shooting and Test case planning and execution for other Mobile vendors

* Educated to Degree Level, preferably in Telecoms, Electronics or Computer Science or equivalent vocational qualification / experience

* IP-domain knowledge - IP design capability / General TCP/IP knowledge

* IP security experience - IPsec protocol / PSK and/or PKI

* 3gpp protocol layer 3G/4G knowledge - (LTE preferred) RRC/RLC/MAC/PHY/GTP/PDCP

* Unix, Linux, Redhat experience

* MS Office Suite (Competent User)

* Excel, Word & PowerPoint (High Competence)

* Fluent in spoken and written English

* Numerate with good report writing skills

Essential Soft Skills:

* Strong knowledge on corresponding Telecom Equipment

* Willingness for fast self-training on equipment

* Ability to deliver final proposal documents to a high standard within tight timescales

* Enthusiastic and positive attitude

* Self-motivated, able to work with minimal supervision

Do you have the expertise and experience to excel in this role? If so, please apply with your latest CV.