Technical Support Consultant - London - Immediate start - £250


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

27th April 2015

Location

City Of London

Salary/Rate

Negotiable

Salary Notes

Negotiable

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Technical Support Consultant - London - Immediate start - £250 - £300 p/d

Newly released role! Our client wants to invest in your development, are you ready to progress?

This is an excellent opportunity for someone with technical support experience to express themselves in the role of Technical Support Consultant and immediately develop their career. Our client specialises in ERP software systems, and are currently looking to fill the position quickly, so don't miss out on this fantastic opportunity.

If you have experience working with the traditional Microsoft stack of technologies, and/or have experience using a virtualization product such as VMware, Hyper-V or Citrix, we would like to hear from you.

Duties include (but not limited to):

*Working well as an individual or in a team environment

*Possess a willingness to learn new technical skills (e.g. Microsoft Citrix if applicable)

*Open to shift work apart from UK working hours (remote working a possibility for unusual hours)

*Carrying out day to day technical support for external clients worldwide

*Registering, Updating, Call handling, as well as timely closure of support logged calls

*Ensuring positive customer feedback

*Providing a high standard of customer service and technical support delivery

*Open to learn and troubleshoot new systems and applications e.g. SAP Business One/Infor SunSystems etc.

*Installation of the various financial applications as per the required installation guide available

*Liaising with 3rd party software suppliers in order to reach an end to end solution for customers

*Troubleshooting and management of any application issue relating to Operating Systems/Database or hosting platform (e.g. Citrix, VMware)

Description:

Reporting direct to the Technical Support Team Leader, this role requires the you to work with an established team. The technical team will provide technical hotline/direct dial-in support to our clients SAP Business One and Infor SunSystems customers' database.

Requirements

*Microsoft operating systems ( 2008 / 2012) and SQL Server (2005 / 2008 / 2012),

*Windows Server 2003/2008/2012 - Installation, Maintenance, AD, Group policies, DFS, DNS, DHCP [Must].

*Windows client XP/7/8 - installation, maintenance

*MS Office 2007 / 2010 / 2013

* MS SQL 2008 / 2012 - Administration

*MS SQL Reporting Services 2008 /2012 - Administration

*Microsoft IIS services - Web server management (Desirable but not essential)

*Microsoft SharePoint* (Desirable but not essential)

*Tomcat (Desirable but not essential)

*Linux (Desirable but not essential)

*Oracle (Desirable but not essential)

*Demonstrable experience with hosting and virtualisation technologies (Hyper -V, VMware, Citrix)

Infor Sun Systems and SAP Business One experience (desirable but not essential)

Desirable

Certification - MSCA / MCSE / MCITP

Location: London

Contract Period: 6 months

Due to the nature of this role you MUST be able to live and work in the UK by either holding a valid UK working visa or be eligible to do so by other qualifying means as my client is unable to sponsor any work permits. The salary and benefits on offer are completely dependent upon experience.

To discuss our exciting Infor opportunities in more detail, please send your CV to [email protected] or call Ben Chong on 0207 833 7844 in complete confidence ASAP.

Nigel Frank International is the leading Infor recruitment firm in the UK, advertising more Infor jobs than any other agency. We work with both Infor Partners & End Users throughout the UK and Europe and we have never had more live requirements for Infor professionals. Solely by specializing in placing candidates in the Infor market, relationships have been built with the majority of key employers in the UK, and therefore we have an unrivalled understanding of where the best opportunities and Infor jobs are currently.

I appreciate the need for discretion and would welcome the opportunity to speak to any Infor candidates that are considering a new career or job. For additional information on the Infor market and some of the opportunities that are available, I can be contacted on 0207 833 7844 or by email at [email protected]

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