ICT/Systems Implementer & Trainer - 6 month FTC
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ICT/Systems Implementer & Trainer
Harvey Nash is working with a leading construction organisation that is looking for an ICT Implementer and Trainer.
You will work closely with the implementation manager to assist with the effective implementation new systems and processes and to support staff aiming to enhance the Users' adoption & usage of systems.
You will work part of a shared-service working on various projects for multiple business units. Therefore there will be significant UK travel.
Other key responsibilities:
*Perform day to day onsite system training & trouble-shooting
*Deliver user focused training activities both on-site & at regional offices
*Support of delivering the implementation of business systems & 3rd party applications
*Assist with the gathering of background project information
*Liaise with the wider ICT community to provide feedback from the sites
*Manage auditing & reporting on-site usage of bespoke systems
*Assist with pre / post upgrade & user acceptance testing for new systems, fixes & enhancements
*Work with the ICT Helpdesk / Users for product specific support
*Work alongside the ICT Trainer in delivering other bespoke training programmes
Essential key skills:
*Experience of Change Management
*Experience of Training Bespoke Systems
*Excellent Experience in Training Web-Based I.T Products
*Formally recognised training qualification
*Microsoft Accredited Trainer
*UAT experience
*Construction industry experience is highly desirable
Apply now to avoid disappointment!