Software Support Analyst

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We are currently recruiting a dynamic Software Support Analyst to join our busy Customer Care Team.The ideal candidate will be accomplished in bespoke software application support analysis with strong SQL skills and have a flair for IT, preferably software.

You will need to be a natural problem solver with a highly analytical mind to identify and solve technical issues to support our external clients.This is a customer facing role so first rate communication skills are essential as well as the ability to take ownership of a call through to final resolution.

As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. And as the UK arm of a globalorganisation we can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development.

In return we offer the opportunity to develop a career with a market leader with scope to progress within a globalorganisation, training, competitive benefits and salary package and a great working environment.

ALL applicants MUST be able to show a background in true Software Application Support. This role is NOT an infrastructure focused support role

If you would like to apply for this role then please click on the link below