Support Technician
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The Role:
There has recently been an extensive restructure of the ICT function within Lancaster City Council in order to provide high quality, modern ICT services to internal departments.
Lancaster City Council is currently seeking an enthusiastic Support Technician to work in the Support Team within ICT operations. Applicants should have experience working as part of a team, independently using their own initiative and be able to demonstrate the ability to work well under pressure amongst changing priorities.
The Support team focus is on 2nd and 3rd line support of technology and business applications for all areas of the organisation.
Key Responsibilities:
You will be providing support for Windows servers, MS Active Directory, Windows 8.1, MS Office applications, business applications, multi-function devices, mobile and fixed line communications, workstation management and deployment via Microsoft SCCM, wired & Wi-Fi networks and ICT projects.
The successful candidate will have knowledge in a wide range of technical subject areas, excellent communications skills and will have a proactive "can do" attitude.
This is an excellent opportunity for a Support Technician looking for a new opportunity, or an experienced 1st line support assistant looking for further challenges.
Additional Information:
The normal working week is 37 hours, working Monday to Friday based at The Old Fire Station Building, Lancaster.
Service desk support is provided between 8:00 am and 5:15 pm Monday to Friday and all members of the Service Desk team are required to take part in a rota to cover phone and email support during these times.
Due to the nature of the work some out of hours / weekend working will be required.
The successful applicant will be subject to clearance to the Baseline Personnel Security Standard.
Please Note: We only accept completed application forms, please do not just send a CV as this won't be considered.
To Apply for this role, click the APPLY button below.
