Business Systems Analyst - Weekend Support

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We are looking for an enthusiastic, experienced individual to provide 1st and 2nd line support for the organisations retail and ticketing systems during weekends and three other days during the week. Kew is open to the public 7 days a week and this role will provide crucial on-site support at these times.

Kew is the world-leader in plant diversity science, a UNESCO World Heritage Site, and a major visitor attraction, that shows the importance of plants in all our lives. Kew’s mission is to inspire and deliver science-based plant conservation worldwide, enhancing the quality of life.

You will have relevant experience providing support in a Windows environment, be self-motivated, able to manage conflicting priorities and have excellent communication skills.

You will have the confidence to be the sole IT representative at weekends with the knowledge that other members of IT are available by phone if required.

You will work alongside the central IT Service Desk at other times during the week to provide additional assistance as required.

This is an excellent opportunity to learn new skills and work on a variety of technologies.

Benefits include 30 days holiday per year, a choice of pensions, a flexible benefits scheme as well as a great working environment.

Closing date: 4 October 2015, Midnight.

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.