Junior Desktop Support

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Desktop Support/Hedge Fund/London/3 months rolling contract A Junior Desktop Support is urgently required for leading investor based in London.

A key aspect of the role is to provide support using exceptional interpersonal skills. To be considered for this role you must have the following experience: Key Responsibilities:

* Windows 7 support - installation/deployment/troubleshooting

* IT build out of new office locations.

* Supporting Market Data applications (Knowledge of Bloomberg an advantage)

* Support and maintenance for all hardware (PCs, Thin Clients, Laptops, Mobile devices) and various software - OSes including XP and Win7

* Ensure that tickets logged through Remedy or HP ITSM are resolved within SLAs or escalated to the relevant support teams whilst communicating with the end user regularly and taking control of the issue

* Configuration and maintenance of corporate devices including Blackberry and iOS devices via BES and GOOD (MDM)

* Citrix support across various sites and the creation and maintenance of VHDs

* Installation, configuration and deployment of PointSec (laptop encryption), Vodafone VRAC (VPN) and support for home users and staff travelling around the world

* Maintenance and support of user accounts via Active Directory (groups, password resets and account lockouts)

Candidate Requirements:

* Knowledge of Dell, Lenovo and HP Printer Hardware.

* Experience of six screen trader setups.

* Experience of imaging PCs and deploying applications with SCCM

* MS Office 2010 / 2013 various web browsers

* Ability to work flexible hours to for fill the Move, Add Change function of the roll

* Take pride in their work, excellent attention to detail

The ability to learn and take on projects If you or somebody that you know matches the criteria above then please contact Jamie Brocklehurst on 020 7398 3600.

This client is looking to conduct interviews as early as Wednesday 7th October, So don't miss out on a great role with a great Asset Management Firm.

To find out more about Real please visit www.realstaffing.com

Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales