Dynamics CRM Consultant
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Job Role
? Implementation of Customer solutions based upon Dynamics CRM
Job Tasks
? Capture of Customer requirements and scope
? Assistance in solution design & solution to application mapping
? Installation of Dynamics CRM on premise or CRM Online deployment to suit the solution requirements
? Customer facing consultancy and advice during the implementation process
? Customisation and configuration of the CRM application to meet the requirements including:
o Creation of new entities and relationships
o Design of suitably efficient forms
o Deployment of business rules, calculated fields, etc.
o Writing of On Event JavaScript where necessary to support the requirement
? Customer familiarisation training (train the trainer)
? Data Import
? Testing of the solution / requirement match
Place of Work
? ISC Office, St Ives, Cambridgeshire (main place of work)
? Customer premises as required
? Work from Home (by prior arrangement with line manager)
Hours of Work
? 9.00 to 17.30 Monday to Friday excluding English Public Holidays
? May be asked on occasion to work outside these hours
Qualifications
? At least one of:
o Microsoft Dynamics CRM 2013 Applications - MB2-700
o Extending Microsoft Dynamics CRM 2013 - MB2-701
o Microsoft Dynamics CRM 2013 Deployment - MB2-702
o Microsoft Dynamics CRM 2013 Customization and Configuration - MB2-703
o Microsoft Dynamics CRM Application - MB2-704
o Microsoft Dynamics CRM Online Deployment - MB2-706
o Microsoft Dynamics CRM Customization and Configuration - MB2-707
o Microsoft Dynamics CRM Installation - MB2-708
?
Full UK Driving Licence (or equivalent)
Minimum Experience in Dynamics CRM
? 3 years
Experience in Dynamics CRM Versions
? MS Dynamics CRM 4.0 (preferred)
? MS Dynamics CRM 2011 (preferred)
? MS Dynamics CRM 2013 (required)
? MS Dynamics CRM 2015 (preferred)
? MS Dynamics CRM Online (preferred)
Required Skills
? Customer interaction skills
? MS Dynamics CRM implementation skills (as per job tasks above)
? JavaScript in CRM context
? Ability to work effectively in a small project based functional team