2nd Line Support Analyst - 3 Month Contract - Glasgow


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

28th September 2016

Location

Glasgow

Salary/Rate

Upto £1

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

As an integral member of the Service Desk team, you will be responsible for servicing users across the business ensuring that the call queue is effectively managed, provide standard BAU support, assist with application support and installs, imaging and network support as required. In servicing users across the EU, you will be providing both on-site and remote support.

The ideal candidate will have:

* A strong service desk support background

* Extensive knowledge of Active Directory

* Proven experience with Office 365

* Previous exposure to SCCM

* Utilised Symantec Endpoint in a previous role

* Network exposure (TCP/IP, WANs, LANs)

* ITIL Certification

Reporting to the Service Desk Manager, the successful candidate will have strong problem solving skills, resolving user issues to a high standard with an emphasis on providing the highest level of customer service.

If this role sounds of interest to you, please apply below.

LOCATION: Glasgow

START DATE: ASAP

RATE: COMPETITIVE

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