IT Support Technician - 4+ Months - Edinburgh

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IT Support Technician - 4+ month - Edinburgh - ASAP

An excellent opportunity to join an established and renowned membership organisation in Edinburgh as an IT Support Technician on an initial 4 month contract.

Reporting to the IT Manager, the successful candidate will be responsible for network and infrastructure management; information system and database management; technical and audio-visual support and office administration. As part of this role, the tasks and projects offer variety and require a positive and proactive approach to workload.

The main duties of the role are as below:

* Providing desktop and server support - Windows OS/Mac OSX, Windows Server 2008/2008R2/2012/2012R2

* Call queue management

* System troubleshooting/diagnosis

* Support application faults

* Maintain asset database

* Create and maintain end user application and systems end user documentation

* Create, setup and modify users within Active Directory

* Create, manage and maintain PC operating system deployments, Windows updates and Application deployment via SCCM 2012

* Management and administration of Group Policy

* Provide network support when necessary - troubleshooting, configuring and monitoring.

* Manage users on Mitel IP phone system

* Provide new start inductions on IT systems and applications.

The skills required for the role are as below:

* Microsoft Windows 7 / 1, 10, Office 2010 / 2013 / 2016, Apple OSX

* Knowledge of Mobile operating systems (Android, iOS, Windows)

* Windows Server 2008/2008 R2/2012/2012 R2

* SCCM 2012 R2

* Microsoft SQL

* Microsoft Hyper-V

* MS Exchange

* Active Directory

* Basic working knowledge of networks

* Understanding of DHCP/DNS

* Understanding of NTFS permissions

* Understanding of Group Policy

If you are interested in this role, click apply below or contact Jordan on 0131 558 4811.