Information Strategy Manager - Intergrated Smart Travel - Manchester

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Role:

Role Profile

Information Strategy Manager - Integrated and Smart Travel

Directorate:

Integrated and Smart Travel

Contract:

Two Year Fixed-term / Secondment (public sector bodies only)

Salary:

Circa £50,000 per annum

Purpose:

Lead the development and delivery of an Information Strategy for an ambitious transformation programme to ticketing and payments on all transport across the North of England, maximising benefits realisation and timely delivery of all required programme outcomes.

Reports to:

Business Design Authority Lead - Integrated and Smart Travel

Role Responsibilities:

Agree and ensure an integrated approach to the development and implementation of the Information Strategy for the Integrated and Smart Travel programme

Effective leadership of the Integrated and Smart Travel Programme - Information Team

Manage projects and programmes against agreed plans, budgets and stakeholder needs

Effective Information Provision

Lead negotiations and development of commercial arrangements and agreement for information delivery with a range of delivery partner organisations (bus, tram and rail operators, local transport authorities)

Effective people management and leadership

Location

Flexible across the North of England, but with a requirement to regularly work from our offices in Leeds.

Essential Experience:

Significant experience in similar programme management and delivery role

Extensive experience of managing the provision of diverse information to large numbers of people across a wide geographic area

Proven experience in developing and negotiating complex commercial agreements and arrangements with stakeholders and partners

Experience and/or knowledge of information product development processes and requirements

Experience and/or knowledge of information provision technologies

Experience in transport and / or customer facing system implementation

Extensive experience of leading and working with multi-disciplinary teams to deliver complex projects and work plans, and to meet key objectives

Experience of managing significant budgets, maximising external funding opportunities, and effectively applying key commercial, business and other management processes

Demonstrable political sensitivity and the ability to robustly manage stakeholders

E10

Significant experience of leading multi-agency groups, managing conflicts and achieving consensus

E11

Experience of managing specialist consultants and other contributors to strategic development programmes

Desirable Experience:

Experience of working in partnership with national agencies such as the Department for Transport

Essential Qualifications - Technical, Vocational or educational:

EQ1

Relevant degree/postgraduate qualification or equivalent

EQ2

Project management qualifications e.g. PRINCE2 or equivalent

Essential Attributes:

EA1

Excellent communication, inter-personal and presentational skills with the proven ability to engage with and explain complex issues to a wide range of stakeholders

EA2

Financial and commercial awareness - able to make informed decisions based on financial and commercial considerations

EA3

Ability to direct a team to achieve prescribed outcomes using techniques including coaching, performance management and personal development

EA4

Ability to influence and persuade governance bodies, stakeholders, partners, clients and suppliers to understand the aims, objectives and requirements of the programme

EA5

Ability to work under pressure to ensure the delivery of the objectives to deadlines and with external stakeholder influence

EA6

Ability to evaluate and comment on complex technical reports

EA7

Robust negotiator, with the ability to manage effective procurement, manage contracts and commercial agreements

EA8

Excellent team leader with proven motivational skills

EA9

Ability to assess new information and determine its relevance and importance

EA10

Ability to respond effectively to considerable fluctuations in work levels, with complex deadlines and multiple internal and external stakeholders