Remote Desktop Support Analyst
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Remote Desktop Support Analyst
Remote Desktop Support Analyst based in Perth, Scotland
2 month initial contract
My client are currently looking for a desktop support analyst to perform remote desktop support and mobile device management (mobile phones and tablets) across the customer's estate. Remote support of Windows laptops and tablets via SCCM and non-MS tablets and smartphones via Microsoft InTune.
Responsibilities
- Perform remote troubleshooting on customer estate
- Manage escalations in a timely manner
- Act as primary analyst and contact point for customers
- Liaise with senior customer representatives and Service Management on a daily basis
- Develop and implement service improvements within customer processes
Remote Desktop Support Analyst
Remote Desktop Support Analyst based in Perth, Scotland
2 month initial contract