IT Support Engineer 2nd Line


Premium Job From Computer People

Recruiter

Computer People

Listed on

28th March 2017

Location

Glasgow

Salary/Rate

Negotiable

Salary Notes

Negotiable

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

IT Support Engineer: Glasgow £Competitive

This is a new opportunity to work within the UK technology support team. You will be based in Glasgow reporting directly to the UK IT Service Desk Manager and will be responsible for providing quality second line desktop support to colleagues within the business.

Type: Permanent

Location: Glasgow

Salary: £Competitive

Start: Immediate

Essentials

-At least 2 years' experience working in an IT Support role.

-Experience of supporting Windows 7 & 10 operating systems.

-Good working knowledge of Microsoft Office 2010/2013 including Outlook & Skype.

-Excellent customer service focus.

-Good organisational and excellent time management skills.

-Willingness to learn new skills and keep up with technological advances.

-Skills in listening and problem resolution in a manner that is responsive to the needs of the customer which promotes professional customer service.

-The ability to be multi-focused.

-The ability to be able to communicate at all levels confidently verbally and in writing.

-A good understand in the latest range of smartphones.

-Ability to work on own initiative but also as part of the team.

-Professional and flexible attitude.

Desired:

-Relevant Professional Qualifications e.g. ITIL Foundation.

Please apply now or call 0161 233 1598 for more details.

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