IT Support Analyst / Desktop Engineer / 2nd Line IT Technician

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Job Title: IT Support Analyst

Location: Manchester

Salary: up to £27,000 dependent on experience

Position: Permanent, Full Time

An opportunity has arisen for a 2nd Line Support Analyst to work from the company's Manchester offices providing on-site/remote support for the Group companies based in the Northwest. You will be expected to proactively manage & prioritise your workload. Good communication skills are required along with the ability to develop a positive rapport with departmental stake holders.

The Candidate:

Candidates must have the following skills or equivalent up to 2nd line support level:

* MS operating systems - Windows 8.1 and Server 2008/2012 R2

* Microsoft Productivity Suites (Office 365)

* Experience of Active Directory and Group Policy Management

* Networking (Fortigate Firewalls/Cisco Switches (WLAN)/HP Procurve Switches)

* Virtualisation Technologies (VMware)

* IP Telephony (Mitel, Horizon)

Desirable skills/experience includes:

* Linux Desktops & Servers (Debian)

* Cisco Meraki MDM

* Backup Technologies (Veeam)

* Mobile devices (Apple)

To apply for this role please select the APPLY button to send your CV and Cover Letter.

Candidates with experience of; IT Support Analyst, Data Support , IT Support, 2nd Line Support, 2nd Line Support, IT Helpdesk, IT Helpdesk Support, Helpdesk Support Technician, Helpdesk Analyst, IT Technician, IT Service Desk Technician will also be considered for this role.