B2B Technology Customer Order Manager

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For our client located in Stuttgart we are currently looking for a B2B Technology Customer Order Manager

Start: 1.06.2017

End: 31.12.2017

Location: Stuttgart, Germany

Deadline: 12.5.2017, 1:00pm

Project languages: English AND German

Job description:

* Accept and take care of customer related projects in order to fulfil customer orders

* Creation of project plans and project reports

* Cross-functional responsibility for resource management

* Responsible for customer contact during realization phase of orders (spoc to customer)

* Presentation of services and products in front of customer

* Implement customer solution scenarios based on products and bespoke products

* Support processes from design to expansion and implementation of customer solution

* Support in the provision of customer-oriented documentations

Skills and qualifications:

* Experience in acting as a single point of contact for customer requests

* Experience in providing services to business customers and / or end customers

* Highly motivated and communicative, not scared of confrontation

highly advantageous:

* Basic knowledge in IP routing and VPN technologies

* know-how in workflow instruments and / or JIRA used as workflow instrument

nice-to-have:

* Knowledge of Cisco ASR family

* Completed further education in FMEA, Prince, ITIL or similar

* Experience in Carrier Ethernet solutions (MEF 2.0, PBB_EVPN)

* Experience with Cisco WLAN solutions

Jan Ballis

MBA Michael Bailey Associates

Senior Recruitment Consultant

0049 - 211 5865 8000

Michael Bailey International is acting as an Employment Business in relation to this vacancy.