2nd / 3rd Line support analyst - SCCM


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

12th May 2017

Location

Leeds

Salary/Rate

£25000 - £28000

Type

Permanent

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2nd / 3rd Line support analyst - SCCM

My client, a market leader in their field is seeking a 2nd / 3rd line Support Analyst to provide support and assistance to internal employees within the companies group. As the 2nd / 3rd line Support Analyst you will act as a single point of contact for all user incidents, service requests and communications.

The successful 2nd / 3rd Line Support Analyst will possess experience in the following responsibilities:-

*Telephone, remote and on-site / desk side support

*Install, Configure, Monitor and Support the workstation environment

*Technical troubleshooting and root cause identification

*Incident Management

*Software deployment

You will be required to possess experience in the following technical areas:-

*ITIL and IT Service Management best practices

*Windows Desktop technologies

*Windows deployment, configuration, maintenance, software distribution ( SCCM ), patching ( WSUS ) and management

*Microsoft Exchange

*Active Directory

To be considered, please forward your updated CV and Salary expectation to [email protected]

2nd / 3rd Line support analyst - SCCM

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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