Systems Manager / Information Systems Manager / Systems Lead

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Job Title: Linux Systems Manager

Location: Southwark, London

Salary: Competitive

This an exciting and unique opportunity to join this company, a London and New York based fast-growth technology company. A technology company that analyses publicly-available content to create decision-ready intelligence for the largest companies in the world.

They are looking for "A players" that thrive in an entrepreneurial, fast paced environment and have the drive and the intellect to achieve success.

Purpose of role:

The System Manager is responsible for day to day system support, procedures, support and team leadership of our growing tech team. The office technical environment is predominately Windows desktop PC with some Macs and RHEL (Linux) servers running Microsoft Office365 tools and some other products. Our core data processing system uses custom built applications running on Linux with a mixture of types of large scale databases.

The ideal candidate will have strong technical experience of Windows, Microsoft Office 365, Linux (RHEL) user support and support procedure development and process management as well as some experience of Mac platforms and good networking and general IT systems and infrastructure awareness. Excellent written and spoken English is required and an aptitude for documentation and reporting is highly desirable.

Responsibilities:

Day to day support of users’ service issues, taking ownership of the users’ problem from initial query through to resolution

Resolving technical issues hands-on using system tools and hands-on technical knowledge

Day to day system management, health checking, status report production, monitoring and fault identification and resolution

Writing Linux shell scripts, configuring, building and managing Linux servers

Configuring and building Windows PCs, managing Office365 configurations

Email configuration and management, server management

Work closely with Development on system deployments, tests and pilot releases

ITIL Process ownership and implementation

Documentation of systems and processes, maintenance of configuration data

Generate weekly system reports covering projects, deployments and support

Manage supplier contracts for key service providers

Assist the CTO and Development Manager on technical change and implementation projects

Profile:

To be considered for this role, you will ideally have experience in an IT support team leader role, having an IT infrastructure support background. Your written and verbal communication in English will be excellent and you will be thorough in writing documentation and managing requests and processes through to completion.

Essential skills/experience required:

Technically experienced in IT infrastructure and commonly used technologies (Windows, Office, Linux, Mac optional)

Previous experience with Linux server and command line tools and shell scripting

A hands-on problem resolver - able to assess and resolve technical problems directly

Excellent written and spoken English, able to write documentation professionally

Thorough and detailed in attitude - a "completer-finisher" attitude

Experience of project management and project reporting

Some experience of small team leadership, and desire to develop this skill

Flexible in approach to users and management, responsive to fast changing demands

Some commercial and/or supplier management experience

Please click the APPLY button to send your CV and Covering Letter for this role.

Candidates with the experience or relevant job titles of; IT Manager, IT Team Leader, IT Services Manager, IT Infrastructure Manager, Technical Project Manager, Technical Service Manager, IT Technical Manager, IT Support, Technical Support, Technical IT Leader, IT Support Manager, IT Strategy, Infrastructure Services Manager, IT Services Coordinator, IT Network Manager, IT Systems Manager, IT Server Manager, IT Data Management, IT Strategist, IT Strategy Manager will also be considered for this role.