Account Manager - London

This job has now expired please search on the home page to find live IT Jobs.

Position: Account Manager

Location: London

Salary: 30000 - 35000 Per Annum

Job type: Permanent

Start date: ASAP

About Client:

Located closed to Richmond train station, London. Client is a direct marketing agency since 1994. Client is at the intersection between marketing and technology. The agency has consistently been able to anticipate and understand how technology drives connected customer behaviour and act upon it swiftly to deliver crucial competitive advantage for client.

Youll be a part of an amazing agency family too - with BBQs in the summer in our courtyard garden by the river, office dogs that pop in and out to keep everyone entertained, and plenty of social activities and visits to the local pubs.

Job Descriptions:

We currently have an excellent opportunity for an experienced pure play Digital Account Manager/ to make a real difference working across a number of clients on various digital pieces of business.

We are helping these clients build their digital strategy; their website solutions, design and build (including analytics to drive UX, customer journeys and conversion rate optimisation) then implementing through paid and organic search and e-CRM. Being able to work with planners, designers and developers to craft first-rate website architectures, create increased conversions on site and, with Search Teams to optimise and drive natural and paid traffic to the site will be an important part of the role.

We are looking for someone that has worked on significant design and build projects, has an understanding of web strategy, producing digital projects, management of both client and internal relationships as well as a good knowledge of digital technology. Someone who also has experience of digital and content marketing, CRO and ideally some social media.

The successful candidate will need to support the Business Director and be able to autonomously prioritise and own the day-to-day account management, driving the clients businesses forward by developing strong relationships with clients, and will have a pivotal role in the ongoing development of the accounts in terms of understanding the issues and challenges facing the clients business, extracting requirements and developing them into business driven solutions with the support of the team.

We are looking for someone who can grow and drive both our clients and our own businesses forward. If this sounds like you and you are looking for your next exciting challenge then get in touch were looking forward to hearing from you!

Pure play Digital Account Manager/ SAM

We have an exciting opportunity for a pure play Digital Account Manager or SAM with a proven record in a Digital background.

Key responsibilities

Pro-active ownership of accounts and associated activity, client management and projects.

Work closely with clients to develop an in-depth understanding of their business, products and marketing objectives.

Provide marketing guidance and consultancy to clients to add value to their business.

Recommend, plan and deliver dynamic integrated marketing programs across digital channels.

Lead, drive and challenge at all stages of the planning and creative and delivery process.

Take responsibility for day-to-day client relationships to ensure client satisfaction, retention and growth.

Day to day ownership on the accounts, performance and workload management.

Develop well written, considered briefs - present to internal teams and for client approval.

Oversee team projects to ensure they are delivered with the required quality, on time and to budget.

Commercial reporting and finance/ forecasting responsibility for owned accounts.

Business development on owned accounts. Pro-actively qualify, extract, develop and drive opportunities for growth and projects.

Work with the Business Director on account planning and opportunity development.

Active involvement in supporting the agency on new business opportunities including assisting with proposal writing and pitch preparation as required.

Brief and liaise closely with the internal strategy, search marketing, design and development teams plus external suppliers.

Work to tight deadlines whilst providing clients with exceptional service at all times.

What were looking for from you

A lateral and creative thinker, with proven experience of developing strategic marketing plans and implementing UX, website specifications, design & build, digital marketing and lead generation programmes.

Extensive marketing experience (across B2B and B2C) with a proven background in digital agencies.

Experience of working across multiple sectors with a preferred focus on finance, science and B2B.

Proven experience of project managing multiple projects within tight timescales.

A positive outlook and confident, can-do attitude with excellent communication and presentation skills.

Strong commercial and resource planning skills.

Previous experience of leading, managing and motivating staff.

An organised approach with excellent attention to detail, written and verbal comms skills.

Successful delivery of projects with high quality of output and activity in terms of budget allocation, profitability, quality and timeliness of delivery

Development of client business opportunities to generate new work-streams into the agency

Personable, charismatic, approachable, self-motivated and able to motivate and inspire confidence in others.

KEY SKILLS

Experienced pure play digital AMs,

Important Notes-

For the client really important bit is that they are experienced pure play digital AMs, not someone whos not pure play digi.

Correct experienced pure play AM but just need to get the right person. We are not looking for Junior execs at all.

Keep away from sales candidates- necessary skills is a pure play digital AM/PM hybrid role with digital delivery experience.