CRM Solution Architect

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CRM Solution Architect

Newcastle

Initial 3 Months

£500 - £550 per day

Our client is seeking a Senior Solution Architect to support an MS Dynamics implementation within the UK. You will be part of a highly skilled team which specialises in solutions for large Enterprises based on the Microsoft Dynamics CRM Platform and associated Microsoft technologies in the business applications space.

Mandatory

* Must be BPSS cleared or eligible to be cleared, worked in UK PS projects.

* At least 10 years experience in application solution design in the commercial and/or public sector.

* At least 5 years experience with CRM applications in large, complex organisations

* Experience as a functional design lead, translating business requirements in to a functional CRM design and leading customer facing workshops, tying the design back to the key business processes.

* Strong understanding of organisational constraints and processes

* Organised and methodical person with strong understanding of project governance

* Relevant tertiary degree

Duties

* Leading role as consultant/solution designer. Ability to independently research, design, document, build and deploy solutions based on Microsoft Dynamics CRM and related technologies

* Work with specialist project managers, CRM technical architects, and CRM developers to provide client solutions in complex, large organisation environments.

* Assist project managers to define project plans

* Use Sure Step standards for all project deliverables

* Interview client stakeholders, assisting them to document requirements

* Architect complete solutions using Dynamics CRM and related technologies

* Work in both pre-sales and delivery contexts

* Strong written and spoken communications skills

* Team based work. Must communicate clearly and positively with colleagues and clients at all levels from janitor to CEO

* Ongoing, self-directed learning and education.

* Clients are typically C-level managers. Can combine multiple consulting assignments and create new consulting frameworks for delivery.

* Balances long-term investments against profitability. Is a leader in the business planning process.

* Assures that correct team is assembled for the engagement

Role description

Recognized authority on CRM topics including technologies, theories, or techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines in which the company must operate to be successful. Provides highly innovative solutions. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function. Leads large, cross-division functional teams or projects that affect the organizations long-term goals and objectives May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees.

Position Level description

Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Desirable

* Technically strong, especially in MS .Net technologies

* Experience in internet facing portal implementations