Content Designer
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Content Designer
3-6 months
Telford
Task Description
Collaborates primarily with the UX/UI designers and user researchers to design written content for transactional services. Reports to scrum master, product lead and digital service manager.
Write high quality content for the clients new digital services that will encourage people to use them. take complex languages and processes and make them easy to understand. develop content in such a way that will encourage people that rarely go online to use new services. Collaborate with the product manager, digital service manager, business analysts and user researchers to define the messages that the new services should convey. Build relationships and work effectively within an agile delivery model with colleagues and external providers for example user researchers and business analysts. communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
Mandatory business skills:
Excellent communication and inter-personal skills
experience of writing for the web with proven ability of creating content that is accessible and usable
experience of user centre design
proven experience of using metrics and user feedback to define/refine content
Experience in choosing the best format for displaying information to the user
Desirable business skills:
Proven experience with working within a web, online and digital environment
experience working in content management and publishing systems
Proficient in writing Markdown
Please submit CVs in the first instance.
