IT Manager

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Proteus Europe is searching for a Campaign Decisioning manager - Scorecard for a 6 month contract role based in Hertfordshire, UK.

Our Client :-

Our client designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and connected services. Audiophiles from every generation call on our client to deliver the best in sound in the studio and on the stage, at home and on the go.

There portfolio of legendary audio brands includes AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson®and Revel®. More than 30 million vehicles on the road today enjoy an enhanced driving experience, thanks to their audio and infotainment.

They extend the same spirit of innovation to the world’s leading performance and sporting venues, providing everyone with the best seats in the house.

Your New role :-

Manage the specification and creation of customer audiences/lists for CRM campaign activity; accurately and to deadlines to maximise player engagement and campaign ROI.

Outcomes

- Specification of campaign audiences, using detailed player data from multiple sources that maximises player engagement and achieves campaign objectives.

- Delivery of campaign audiences to the DPC team that meet specification and deadlines through the hands on use of player decisioning software ( Infor OCCM/Tealium Audiencestream).

- Creation and management of rules within real-time decisioning engine ( Infor IA)

- Optimising campaign audiences through response analysis

- Ensure that all campaigns are executed in line with test and control principles to enable accurate measurement.

- Ensuring the audience selection process is robust and that complies with its obligations under GDPR

- Working with the DPC team to ensure the successful execution of CRM activity

- Working with the wider DandI team so that player data and targeting strategy is continuously improved.

Your Skills and experience :-

Essential Skills :-

Business Expertise

Applies best practices and knowledge of internal/external business challenges to improve products, processes or services

Has developed depth and/or breadth of expertise in own discipline and broad knowledge of other departments within the function

Functional Expertise

Has developed depth and/or breadth of expertise in own discipline and broad knowledge of other departments within the function

Delivering Solutions and Problem Solving

Solves complex problems; takes a new perspective on existing solutions, occasionally identifying innovative solutions

Customer Focus

Anticipates customer needs; develops innovative services, technologies or products that address current / future customer requirements

Continuous Improvement and Process

Develops and ensures successful implementation of processes and policies aimed at continuous improvement

Influence

Provides full information, analysis and authoritative recommendation which is likely to be accepted by the decision makers

Decision Making

Makes decisions guided by internal policies in non-standard situations.

Decisions impact the achievement of customer, operational or project objectives

Project Management

Manages projects or programmes with moderate resource requirements, risk and/or complexity

Financial Management

Monitors and controls costs of own work and may manage budgets for moderate sized projects or programmes

Acts to ensure return on investment is achieved

Desirable Skills :-

Takes Charge

Can take charge of difficult challenges. Able to inspire, lead and coordinate teams

Thinks differently

Naturally curious, challenges the norm, whilst being receptive and considerate to other ways of approaching things

Acts Together

Works closely with team and wider stakeholders so provide good support to colleagues

Personal development

Always looking to better themselves - understanding of their own areas for development and is driven to change

Do Right

Passionate about customers and ensuring their voice is heard. Demands high standards from themselves and others

Be playful

Participate in activities and represent the team

Proteus Europe operates in partnership with our candidates by building strong and lasting

relationships at all levels.

If you apply for this role, we will:

- Contact you within one week to discuss your current situation and suitability for this role.

- Keep searching for other suitable positions should this role not be right for you.

- Keep you informed at every stage of the recruitment process.

- Actively follow up with our client on your behalf to gain useful feedback throughout the

process.

If you are looking for a new role, but this role isn’t quite right for you, please contact us in

confidence for a discussion about how we can help you.