AV / IT Support Technician

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Location: Dublin City Centre

Salary: Negotiable Day Rate Salary

Contract Type: 3 Months Initially

Start Date: Up to 1 Months Notice Period Accommodated

AV / IT SUPPORT TECHNICIAN

Alternative Titles: IT Support, Support Analyst, Operations Engineer, Technical Support, Field Technician, Field Engineer, Support Engineer, Audio Visual Support

Our client a leading multinational technology organization is seeking an experienced AV / IT Support Technician to join their team based in Dublin City Centre

As an AV / IT Executive Support Technician in our client's organisation, you must be proficient in AV / IT and general system administration based disciplines and be able to pick up new technologies very quickly.

AV / IT Support Technician Key Responsibilities:

* Provide onsite support for visitors and executive level events

* Perform daily maintenance of hardware and software for internal platform

* Execute monthly preventative maintenance on all hardware

* Diagnose network problems impacting one or many internal platform activities

* Utilize remote access Mac, Linux, and Windows systems to control internal platform (via SSH, VNC; be able to navigate file systems on remote machines)

* Work with Client Engineers to troubleshoot difficult internal problems

* Write Apple and bash scripts, familiarity with JavaScript and Python

* Strong diagnostic skills

* Adept in Technical Documentation

* Ability to meet and exceed service deadlines

* Communicate effectively with clients to identify needs and evaluate solutions

* Work with internal ticketing system

* Participate in creating video and graphic content

AV / IT Support Technician Qualifications:

* 2+ Years AV experience

* 2+ Years IT experience

* Demonstrated leadership abilities

* Project management skills a plus.

* Possess strong interpersonal, written, and oral communication skills, be able to present ideas in a user-friendly language, and enjoy working in a team-oriented, collaborative environment.

* The ability to prioritize and execute tasks in a high-pressure environment and make sound decisions is required, along with a keen attention to detail and strong customer service skills

* Must be fluent in English

AV / VC Skills Required:

Deploy & Troubleshoot LCDs, Projectors, Cameras, Amplifiers, Microphones, Video Walls

Familiarity with the following technologies is a plus; Christie, Crestron, Black Diamond, Spyder, NEC, Mitsubishi, Nexia, Shure, Barco, Yamaha CL3, ETC Ion, Evertz, Ross Carbonite