SC/DV Cleared End User Compute Team Member

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SC/DV Cleared End User Compute 2nd Line Support Team Member

Milton Keynes

6 Months+

£150-£199 per day

My Government Client require an experienced SC/DV Cleared End User Compute 2nd Line Support Team Member to join their organisation.

The main responsibilities of the role will be as follows;

*To support, operate and maintain the current secure server platforms.

*To support, operate and expand the current secure mobile solution.

*To support the operational processes needed to deliver the required service levels to customers.

*To maintain within ICT Operations the hardware, software, licensing for all aspects of the EUC Services.

*Provide end to end service support for EUDs, including direct user support to director level.

*Support EUC background infrastructure, including:

Active Directory, Group Policy, Disk encryption, SCEP, McAfee, WSUS and Avanti Endpoint Management and Security Suite.

*Skills transfer and development of an employee to develop the capability within the current team.

*To maintain and support the ICT Operating model including Policy, Process and procedures to ITIL 3 standard.

*The delivery and execution of an integrated and consistent document set related to the product support requirement.

Knowledge / Skills Required

*Experienced in the creation of Knowledge Based Articles, and training of users

*Experienced in working with Secure Mobile Technologies

*Experienced in handling and management of Cryptographic material and associated Security Procedures

*Knowledge of Virtual Private Networks

*Knowledge of encryption devices and protocols

*Proficiency with traditional networks and mobile networking technologies

*Experience in working alongside many aspects of the ITIL3 environment such as release to production, problem & change management, and quality assurance.

*Experience across the full range of Windows (Server and Client) and Office environments.

*The ability to work as a key member of the EUD Service team and to be part of a service team striving to achieve exemplary service.

*The ability to communicate clearly at all user levels

*The ability to create and support Operational Process documentation, for use across the business

*Good working knowledge of EUD build process, automation and streamlining

*Good working knowledge of certificate based authentication

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.