Project Manager - Customer Insight, Data Analytics, Media

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Project Manager - Customer Insight, Customer Behaviour, Data Analytics, Media, Broadband

Osterley, West London

6 months

Sky is Europe's leading entertainment company and serves 21 million customers across five countries. Our business in the UK and Ireland has come a long way since starting out as a satellite broadcaster in 1989 and we're not stopping there. We're home to award-winning teams for everything from Customer Service to Marketing, from Technology to Finance, meaning there's plenty of opportunity for you, no matter what your career goals.

Our team prides itself on being customer focused, proactive and dedicated to providing a good service. We are looking for someone who is passionate about exceeding customer expectations and making a personal difference to the business

As a Project Manager, you will have direct responsibility and accountability for the delivery of projects from inception through to the successful operational running of the agreed deliverable.

The role requires a flexible approach to reflect rapidly changing business needs whilst applying robust project management practices across a portfolio of related projects. Key to success will be the effective management of senior stakeholders through timely and relevant communications while providing strong leadership and direction to cross-functional delivery teams

Role responsibilities:

* Accountable to lead the successful delivery projects for the IDS division within Sky

* Ensure necessary governance and controls are in place to ensure successful delivery, and ensure adherence to IDS project delivery framework. Identify and proactively manage risks, issues and dependencies

* Develop and maintain effective working relationships at all levels from stakeholders through to project team members.

* Lead the project team by example. Motivate the team and create a collaborate 'can do' environment

Experience:

* Experience in project planning processes and techniques. Knowledge of at least one project management formal method (PMI, PRINCE) essential

* Good communication skills with the ability to interface at all levels. Proven stakeholder management experience

* Ability to think outside the box in order to generate innovative and different approaches to delivery.

* Good people leadership skills

* Adaptive - able to adapt styles or the level of working depending on what is appropriate at the time

* Collaborative, can do, positive, enthusiastic

* Experience in forecast management and ability to manage budgets

* Experience of managing customer insight and reporting projects

Essential Skills:

* Project Management Qualification

* Insight & Decisioning

* PM Tools, Processes & Techniques

Desirable Skills:

* Educated to Degree Level

* Coaching / motivating teams

* Media, Telecommunications

* Understanding of IT architecture & design

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

Believe in better

Suitable candidates should submit their CV in the first instance